What is Essentia Being™?

Essentia Being™ is a holistic wellness brand dedicated to supporting digestive health, natural self-care, and intentional living. Through transformational nutrition coaching, colon hydrotherapy, and thoughtfully curated wellness products, we empower individuals to nourish their bodies, restore balance, and build sustainable habits that support long-term well-being.

Who is behind Essentia Being™?

Essentia Being™ was founded by Kiara Pires, a Certified Transformational Nutrition Coach (CTNC), National Board Certified Colon Hydrotherapist (NBCHT), and I-ACT Certified Colon Hydrotherapy Professional.

Kiara is dedicated to empowering others on their personal wellness journeys with a focus on digestive care, mindful cleansing, and holistic living.

Are there products I need to purchase?

There is never any obligation to purchase products. If appropriate, your therapist may suggest wellness products that can complement your self-care routine and support your individual goals. Any suggestions are personalized, and all products offered have been thoughtfully selected to align with our commitment to quality and holistic wellness.

Are your products organic?

We strive to use high-quality, organic, and naturally sourced ingredients whenever possible. While not every product may be certified organic, each item is thoughtfully selected or crafted with purity, quality, and intention to support your wellness journey.

Are your products tested on animals?

Essentia Being™ is proudly committed to cruelty-free practices. We do not test our products on animals and strive to source from suppliers who share the same commitment whenever possible.

Where are your products made?

Our products are thoughtfully handcrafted in small batches in the United States with care and attention to quality. We prioritize high-quality, natural ingredients and intentionally create each product to support your self-care and wellness journey.

How can I contact Essentia Being™ for more information?

You can reach out to us by email at hello@essentiabeing.com or through the contact page on our website.

Do you offer samples of your products?

At this time, we do not offer product samples. However, we are committed to customer satisfaction and want you to feel confident in your purchase. If you have any questions before ordering, we are happy to help you choose the product that best supports your needs.

How long does shipping take?

Shipping times may vary based on your location. Please refer to our Shipping Policy for detailed information.

Do you offer international shipping?

We are happy to offer international shipping. Shipping rates and delivery times are calculated at checkout based on your location. Please note that customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Discover, and American Express) and PayPal for online purchases.

For in-person services and product purchases, we accept credit cards, cash, and most checks. Please note that a 4% processing fee applies to all credit card transactions. Cash and eligible check payments are accepted with no additional fee.

Why do I need to provide a credit card when booking an appointment?

A valid credit card is required to reserve your appointment and help protect against late cancellations and no-shows. While full payment is not always required at the time of booking, first-time clients may be asked to pay a deposit of up to 50% of the scheduled service. Any remaining balance is due at the time of your appointment.

How much should I tip for each service?

Gratuities are always appreciated but never expected. If you choose to leave a tip, many clients typically offer 15-20% based on their experience.

Cash is the preferred method for gratuities. Tips cannot be added to credit card or check payments. If available, your therapist may also accept Venmo.

What happens if I arrive late to my appointment?

Your appointment time is reserved exclusively for you. If you arrive late, we may need to shorten your session to avoid delaying other scheduled appointments. We will do our best to provide you with the best experience possible during the remaining time.

If you are unable to arrive in time, we are happy to help you reschedule. Please note that a $30 late rescheduling fee may apply.

Can I share a package with a family member?

All service packages are non-transferable and are intended solely for the individual who purchased them. At this time, package sessions cannot be shared with family members or other individuals.

Can I purchase gift certificates?

Gift certificates are available and make a thoughtful gift for any occasion. They can be purchased online or in person and may be redeemed toward eligible services and wellness products.

Gift certificates must be presented at the time of redemption and are subject to the terms and conditions provided at the time of purchase.

What is your return policy?

We want you to be satisfied with your purchase. Unopened and unused wellness products may be returned within 30 days of the purchase date, provided they are in their original packaging and in the same condition as received.

For health and safety reasons, we cannot accept returns or exchanges on products that have been opened, used, or tampered with.

If you have any questions or concerns about your order, please contact us. We are happy to assist you with eligible returns or exchanges. For complete details, please refer to our Return & Exchange Policy.

How do I initiate a return?

Please get in touch with our customer service team at hello@essentiabeing.com for assistance with returns or exchanges.

Is my personal information secure when ordering online?

We take your privacy and security seriously. Our online checkout uses secure encryption to help protect your personal and payment information during the ordering process. For more information about how your information is collected, stored, and protected, please review our Privacy Policy.

Do you sell or share customer information with third parties?

We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is kept confidential and is used only to process your orders, manage appointments, communicate with you, and provide the best possible service. For more information, please review our Privacy Policy.

What is your cancellation policy?

We understand that schedules can change. If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours' notice.

• Cancellations made with less than 24 hours' notice will incur a fee equal to 50% of the scheduled service.

• No-shows will be charged 100% of the scheduled service.

• A 50% non-refundable deposit is required to reserve all appointments. This deposit will be applied toward your scheduled service but is non-refundable if you cancel.

These policies help us protect appointment availability and ensure we can continue providing the highest level of care to all clients.